To meet the needs of our busy riders, we offer on-demand ebike assembly and delivery, maintenance, and test rides to customers in select regions.
Don’t miss out.
Sign up to get the latest on new releases and more.
TOP
Mobile Service
Service at Your Doorstep
Too busy to swing by the bike shop for that much-needed tune-up? Don’t have the time to assemble your bike? Or maybe you just want to test ride our latest model, but can’t make it to one of our showrooms?
Relax! We got this.
Whatever’s keeping you from living your Raddest life, we’re here to help. With our convenient mobile service solutions, we can send a bike expert directly to your driveway.
Find out if we’re in your area by entering your zip code below.
Services
Assembly & Delivery
Order an ebike online and have it fully assembled, tuned, and delivered directly to your door by a professional bike mechanic.
Choose this shipping option at checkout and your mobile ambassador will reach out to coordinate dropoff shortly after receiving your order.
Maintenance
Our friendly and knowledgeable mobile ambassadors bring a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, flat tire repair, and more.
To help reduce the spread of COVID-19, we take specific precautions to minimize the risk of transmission to our customers as well as our technicians.
Providers
The available Mobile Service provider and services will vary based on your location.
Enter your zip code in the form below to see which provider is available in your area.
Rad Power Bikes
Preferred Service Provider
Check Your Zip Code
Find out if we’re in your area by entering your zip code below.
FAQ
What is Mobile Service?
Our mobile service solutions bring on-demand ebike maintenance directly to your doorstep. It’s like a bike shop on wheels!
Every velofix mechanic is professionally trained and extremely knowledgeable about our entire ebike lineup, helping ensure that our community of ebike owners can enjoy the Rad experience -- even if they can’t visit our showrooms.
How much does mobile service cost?
Pricing varies based on your location and the service you select, contact us directly for pricing.
There is a minimum service charge of between $90-$129 depending on your location. This minimum charge does not apply to test rides, however. Those are free!
What services are available?
Our mobile partner, velofix provides the same services that you would find at a traditional full fare bike shop, including tune-ups, flat tire repair, and brake adjustments.
Mobile service offers a wide range of service packages, as well as a la carte options like new ebike assembly, ebike delivery to your home, and free test rides. Service pricing will vary depending on location, velofix’s full slate of services can be found here.
Built & Delivered
Your mobile service ambassador will deliver a fully built, tuned, and accessorized (exclusions may apply) ebike directly to your door.
Includes:
- Delivery of your ebike
- Instruction on ebike operation and battery care
Order online and browse our "Get it delivered" shipping options during checkout.
Contact
To contact velofix, visit their website here.